Ordering with Ollie

Everything you need to know about creating and processing orders through Ollie

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10 articles in this collection
Written by Sophie Oliver

What are the different order and batch states?

Learn all about the different states your orders and batches transition between
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Written by Sophie Oliver
Updated over a week ago

How to process your orders as a seller

How to view, edit, and process customer orders
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Written by Sophie Oliver
Updated over a week ago

How to place an order as a buyer

Learn how to browse a seller's products and place an order
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Written by Sophie Oliver
Updated over a week ago

How to place an order for a customer

Learn how to create and place an order on behalf of your customers
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Written by Sophie Oliver
Updated over a week ago

How to update fulfillment methods

Learn how to change your customer's default fulfillment method
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Written by Sophie Oliver
Updated this week

How to update a batch's fulfillment status

Learn update a batch's fulfillment status from open → shipped → delivered
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Written by Sophie Oliver
Updated over a week ago

How to create a counter sale transaction

Learn how to create and process an order for a counter sale customer
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Written by Sophie Oliver
Updated over a week ago

How to issue a refund

Learn how to issue order refunds for your customers
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Written by Sophie Oliver
Updated over a week ago

How to cancel an order

Learn how to cancel an order as a seller or a buyer
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Written by Sophie Oliver
Updated over a week ago

How to order or sell less than a full case

Learn how to override the quantity chooser for a product to order (buyer) or sell (sellers) less than a full case
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Written by Sophie Oliver
Updated over a week ago