In order to protect the payment information of retailers and wholesalers on the Ollie platform, customers are required to verify and approve all payment methods prior to their use on the app. Sellers and suppliers on Ollie Order are however allowed to request payment information directly from their customers. Once a request is received, customers will need to create an Ollie Order account to add their payment information and approve usage from sellers or suppliers on the app.
2. Click on Orders
3. Click on an order
4. Click on Charge
5. Click on Request Payment Information
6. Enter the customer's contact information
7. Click on Send Invitation
8. Click on Request Access
Once your customer adds their payment information, you will be notified via email. Log back in to Ollie Order, go back to the order, and request access to the card.
9. Once approved, charge the credit card
Once the credit card has been approved for use by the customer, you will receive an email notification. Log back into Ollie Order and access the order you'd like to charge. You will see the credit card has now been approved and can be used to process payment for the order and any other orders moving forward.