Although most of your customers will be licensed establishments such as liquor stores and restaurants, occasionally you will need to make a sale through Ollie to a non-licensed individual or group.
These non-licensed sales are called Counter Sales and must be reported to the LDB as you would with any of your other sales.
In Ollie, we allow you to create Counter Buyers so that you can create, charge, and report these sales.
Create a New Counter Buyer Steps
First, click the Customers tab on the left hand side of your Ollie Order page.
At the top of the Customers page, you will see the option to +New Customer - click this!
A new window will open and you can select and fill out the details of this Counter Customer, such as their name or organization's name, a contact email, the default warehouse, payment source, and the sales rep attached to the account:
Then Create Customer!
You will now be taken to a new order page and you will be able to create an order.
This customer will be saved in the database and you will be able to place future orders for them!